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Fundamentals of Cost Accounting 2nd Edition by William Lanen, Carolyn Wells, Michael Maher
Edition 2ISBN: 978-0077274993Fundamentals of Cost Accounting 2nd Edition by William Lanen, Carolyn Wells, Michael Maher
Edition 2ISBN: 978-0077274993 Exercise 39
Performance Measures, Drawing a Business Model
Garnet Electronics discloses to you that it uses a balanced scorecard with the following performance measures:
Profit
Training hours
Percentage of defects
Employee turnover
Customer satisfaction
Patents awarded
Required
a. Link the measures to the perspectives of the balanced scorecard by filling in the following table:
b. Present a business model as in Exhibit 18.1 that would lead the company to choose this set of measures.
Garnet Electronics discloses to you that it uses a balanced scorecard with the following performance measures:
Profit
Training hours
Percentage of defects
Employee turnover
Customer satisfaction
Patents awarded
Required
a. Link the measures to the perspectives of the balanced scorecard by filling in the following table:
b. Present a business model as in Exhibit 18.1 that would lead the company to choose this set of measures.
Explanation
Verified
Verified
Business strategy
It is an approach use...
Fundamentals of Cost Accounting 2nd Edition by William Lanen, Carolyn Wells, Michael Maher
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