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Matching Supply with Demand 3rd Edition by Gerard Cachon,Christian Terwiesch
Edition 3ISBN: 978-0073525204Matching Supply with Demand 3rd Edition by Gerard Cachon,Christian Terwiesch
Edition 3ISBN: 978-0073525204 Exercise 2
(Airline) Consider the baggage check-in of a small airline. Check-in data indicate that from 9 a.m. to 10 a.m., 255 passengers checked in. Moreover, based on counting the number of passengers waiting in line, airport management found that the average number of passengers waiting for check-in was 35. How long did the average passenger have to wait in line
Explanation
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Little's Law gives us a relationship between Average Inventory, Flow rate and the Flow Time. Arrival rate is the flow rate of the passengers. The average time the passenger spends in the system is the Flow Time.
Consider the following data given in the question:
Arrival rate or Flow rate = 255 Passenger per hour
Average Inventory of passengers = 35 passengers
Calculate the flow time, using Little's law, as follows:
Therefore, the average passenger has to wait in line is
Consider the following data given in the question:
Arrival rate or Flow rate = 255 Passenger per hour
Average Inventory of passengers = 35 passengers
Calculate the flow time, using Little's law, as follows:
Therefore, the average passenger has to wait in line is 
Matching Supply with Demand 3rd Edition by Gerard Cachon,Christian Terwiesch
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