Fundamentals of Human Resource Management 6th Edition by Raymond Noe, John Hollenbeck, Barry Gerhart,Patrick Wright

Exercise 11

Many Companies Outsource Training Tasks

A recent survey of U.S.-based corporations found that over half outsourced at least some of the instruction of training courses. Almost half used contractors to operate or host a learning management system, and 45% used contractors to develop at least some of their custom content. In terms of spending, an average of 8% of companies' training budgets went to contractors.
Suppose you need to train office workers on how to use social media without risking your company's reputation or data security.
What are some advantages of company employees developing the course content What are some advantages of using a firm that specializes in training about information technology
Source: "2013 Training Industry Report," Training , November/December 2013, pp. 22-35.