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Fundamentals of Human Resource Management 6th Edition by Raymond Noe, John Hollenbeck, Barry Gerhart,Patrick Wright
Edition 6ISBN: 978-0077718367Fundamentals of Human Resource Management 6th Edition by Raymond Noe, John Hollenbeck, Barry Gerhart,Patrick Wright
Edition 6ISBN: 978-0077718367 Exercise 17
Developing Training Content for Mobile Devices
Nowadays, workers are already using-or would like to use-a variety of mobile devices, such as smartphones and tablet computers. These devices have the potential to deliver effective training. The following tips can help trainers ensure that mobile learning (m-learning) is well prepared and tailored to users' needs and the company's objectives:
• Learn what devices employees are already using. Also find out what devices your company's information technology policy allows employees to use for work. Some companies allow employees to load company data onto personal devices; others require that employees use company-provided hardware and software.
• Train employees to use the devices on which the training will be provided. Even if employees are using a device to make phone calls or play games, they might not know how to use the company's learning applications.
• Train a few employees in m-learning. Let them be the champions for the new system and perhaps train their co-workers in how to use the system or coach a co-worker who is struggling.
• If the content covers more than trainees will easily use and remember at once, provide tools that make the content easy to search for the relevant subject matter.
• Incorporate analytic tools such as Google Analytics into training software and use it to keep track of how many people are using the content, what hardware and operating system the trainees use, and how long they interact with the training material. This information will provide valuable feedback for improving the m-learning program.
• Test training content on all the kinds of devices the trainees will use. Make sure it works as intended on each kind of hardware and with the type of network connection that will be available to trainees.
Suppose your company creates an m-learning program, but the analytics tool shows that employees almost never open the content. Which of the tips listed here might the trainers have overlooked
Nowadays, workers are already using-or would like to use-a variety of mobile devices, such as smartphones and tablet computers. These devices have the potential to deliver effective training. The following tips can help trainers ensure that mobile learning (m-learning) is well prepared and tailored to users' needs and the company's objectives:
• Learn what devices employees are already using. Also find out what devices your company's information technology policy allows employees to use for work. Some companies allow employees to load company data onto personal devices; others require that employees use company-provided hardware and software.
• Train employees to use the devices on which the training will be provided. Even if employees are using a device to make phone calls or play games, they might not know how to use the company's learning applications.
• Train a few employees in m-learning. Let them be the champions for the new system and perhaps train their co-workers in how to use the system or coach a co-worker who is struggling.
• If the content covers more than trainees will easily use and remember at once, provide tools that make the content easy to search for the relevant subject matter.
• Incorporate analytic tools such as Google Analytics into training software and use it to keep track of how many people are using the content, what hardware and operating system the trainees use, and how long they interact with the training material. This information will provide valuable feedback for improving the m-learning program.
• Test training content on all the kinds of devices the trainees will use. Make sure it works as intended on each kind of hardware and with the type of network connection that will be available to trainees.
Suppose your company creates an m-learning program, but the analytics tool shows that employees almost never open the content. Which of the tips listed here might the trainers have overlooked
Explanation
Verified
Verified
Smart phones, tablet computers have beco...
Fundamentals of Human Resource Management 6th Edition by Raymond Noe, John Hollenbeck, Barry Gerhart,Patrick Wright
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