Business in Action 8th Edition by Courtland Bovee,John Thill

Exercise 19

Concept Integration. You just received notice that a large shipment of manufacturing supplies that one of your factories in another country has been waiting for has been stuck in customs for two weeks. A local business associate in that country tells you that you are expected to give customs agents some "incentive money" to see that everything clears easily. How will you handle this situation? Evaluate the ethical merits of your decision by considering the approaches listed in Exhibit 4.3 on page 78.
(Refarence)