
Retailing 8th Edition by Patrick Dunne,Robert Lusch, James Carver
Edition 8ISBN: 978-1133953807
Retailing 8th Edition by Patrick Dunne,Robert Lusch, James Carver
Edition 8ISBN: 978-1133953807 Exercise 18
Why is customer service so important in retailing
Should online customers expect the same type of service that bricks-and-mortar customers get from retailers selling similar merchandise Explain the reasoning behind your answer.
Should online customers expect the same type of service that bricks-and-mortar customers get from retailers selling similar merchandise Explain the reasoning behind your answer.
Explanation
Customer service deals with additional b...
Retailing 8th Edition by Patrick Dunne,Robert Lusch, James Carver
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