Retailing 8th Edition by Patrick Dunne,Robert Lusch, James Carver

Exercise 10

What is the central importance and imperative of continuous learning in retailing
A retailer has an annual goal of increasing earnings per share by 10 percent and for the last two years it has achieved 8.1 percent and 7.7 percent this year. Explain how a retailer using single, double, and triple-loop learning may respond to these performance results.