M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Exercise 114

An aircraft manufacturing company developed a computer simulation representing the very complex processes and subgroups of creating an airplane. Teams of production employees would participate in a game where trainers gave them the challenge of reducing costs or minimizing space using the simulation. As the trainers predicted, the team's actions would almost always result in unexpected consequences. Explain how this simulation relates to the open systems perspective of organizational behavior.