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M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
Edition 2ISBN: 978-0077801960M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
Edition 2ISBN: 978-0077801960 Exercise 75
Scenario: ABC Manufacturing Plant
Jody, an employee at ABC's manufacturing plant, is making poor-quality products one day on a particular machine. His supervisor concludes there is something wrong with the machine because Jody has made good-quality products on this machine in the past, Jody makes good-quality products on other machines, and other employees have recently had quality problems on this machine.
Part of this attribution is based on the fact that Jody has made quality products in the past. This is known as:
A) high consensus.
B) low consensus.
C) high consistency.
D) low consistency.
E) high distinctiveness.
Jody, an employee at ABC's manufacturing plant, is making poor-quality products one day on a particular machine. His supervisor concludes there is something wrong with the machine because Jody has made good-quality products on this machine in the past, Jody makes good-quality products on other machines, and other employees have recently had quality problems on this machine.
Part of this attribution is based on the fact that Jody has made quality products in the past. This is known as:
A) high consensus.
B) low consensus.
C) high consistency.
D) low consistency.
E) high distinctiveness.
Explanation
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M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
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