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M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
Edition 2ISBN: 978-0077801960M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
Edition 2ISBN: 978-0077801960 Exercise 20
Emotional dissonance occurs when two or more people with notable differences in emotional intelligence interact with each other.
Explanation
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Emotional labor creates confli...
M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
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