M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Exercise 141

By asking a single direct question (such as "How satisfied are you with your job?"), job satisfaction surveys tend to:
A) accurately measure the level of dissatisfaction that the employees have.
B) measure affective commitment rather than job satisfaction.
C) overestimate the true level of job satisfaction among employees.
D) enable the respondent to raise his real concerns about the job.
E) make it easier for the respondent to express his real feelings.