M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Exercise 54

Tai was overjoyed when she learned that she would be promoted to a position with higher responsibility and pay. However, even before hearing about the promotion, she believed that the regional manager who made the promotion decision was fair-minded. Use the emotions, attitudes, and behavior model to explain how Tai's emotions and beliefs influenced her positive feelings towards the regional manager.