M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Exercise 67

A large organization has hired you as a consultant to identify day-to-day activities for middle managers to minimize distributive and procedural injustice. The company explains that employees have complained about distributive injustice because they have different opinions about what is fair (equity, equality, need) and what outcomes and inputs have the greatest value. They also experience procedural injustice due to misperceptions and differing expectations. Given these ambiguities, what would you recommend to middle managers?