M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Exercise 8

If a dysfunctional norm is very deeply ingrained, the best strategy is probably to:
A) tell the group that corporate leaders are willing to tolerate the dysfunctional norm.
B) disband the group and replace it with people having more favorable norms.
C) supplement the existing group with one or two people having more favorable norms.
D) align team goals in order to support the dysfunctional norms.
E) providing direct reinforcement and punishment to the employees.