M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Exercise 37

Emotional contagion occurs when:
A) we mimic emotions of other people who are communicating with us.
B) we are required to show or hide our emotions, based on rules prescribed by the job.
C) two or more people experience different emotions even though they are observing the same object.
D) the communication medium has different meaning for the receiver and the sender.
E) two or more people experience similar emotions even though they are observing different objects.