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book M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow cover

M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Edition 2ISBN: 978-0077801960
book M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow cover

M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Edition 2ISBN: 978-0077801960
Exercise 106
Assertiveness is:
A) when someone complies with a request because of the requester's legitimate power as well as the target person's role expectations.
B) an indicator that a person lacks power due to low centrality.
C) attempting to increase liking by, or perceived similarity to, some targeted person.
D) also known as vocal authority because it involves actively applying legitimate and coercive power by applying pressure or threats.
E) the use of logical arguments, factual evidence, and emotional appeals to convince people of the value of a request.
Explanation
Verified
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M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
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