
M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
Edition 2ISBN: 978-0077801960
M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
Edition 2ISBN: 978-0077801960 Exercise 143
Which of these tactics tends to generate resistance - or at best compliance - from people?
A) Exchange
B) Assertiveness
C) Persuasion
D) Ingratiation
E) Upward appeal
A) Exchange
B) Assertiveness
C) Persuasion
D) Ingratiation
E) Upward appeal
Explanation
M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
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