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M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
Edition 2ISBN: 978-0077801960M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
Edition 2ISBN: 978-0077801960 Exercise 126
Scenario: DoubleTalk, Inc.
At DoubleTalk, Inc., Joe, a supervisor, pushes his employees' performance by constantly checking their work and threatening them if they fail to keep their deadlines. After months of mistreatment, the employees get together and sign a letter to the human resources department to express their grievances.
Which form of influence is this supervisor using?
A) Impression management
B) Silent authority
C) Referent
D) Assertiveness
E) Persuasion
At DoubleTalk, Inc., Joe, a supervisor, pushes his employees' performance by constantly checking their work and threatening them if they fail to keep their deadlines. After months of mistreatment, the employees get together and sign a letter to the human resources department to express their grievances.
Which form of influence is this supervisor using?
A) Impression management
B) Silent authority
C) Referent
D) Assertiveness
E) Persuasion
Explanation
Verified
Verified
The supervisor is using assert...
M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
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