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M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
Edition 2ISBN: 978-0077801960M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
Edition 2ISBN: 978-0077801960 Exercise 135
Scenario: DoubleTalk, Inc.
At DoubleTalk, Inc., Joe, a supervisor, pushes his employees' performance by constantly checking their work and threatening them if they fail to keep their deadlines. After months of mistreatment, the employees get together and sign a letter to the human resources department to express their grievances.
What form of influence are the employees using?
A) Impression management
B) Coalition formation
C) Referent
D) Assertiveness
E) Persuasion
At DoubleTalk, Inc., Joe, a supervisor, pushes his employees' performance by constantly checking their work and threatening them if they fail to keep their deadlines. After months of mistreatment, the employees get together and sign a letter to the human resources department to express their grievances.
What form of influence are the employees using?
A) Impression management
B) Coalition formation
C) Referent
D) Assertiveness
E) Persuasion
Explanation
Verified
Verified
The employees are using coalition format...
M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
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