M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Exercise 14

The current perspective on organizational conflict is that:
A) conflict should be minimized across all departments.
B) conflict could be promoted in some functions and discouraged in some others.
C) conflict is an inevitable result of increased technology and globalization.
D) use of technology and virtual teams could minimize organizational conflict.
E) moderate levels of conflict are necessary and produce favorable outcomes.