M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Exercise 39

Constructive conflict:
A) is the opposite of task-related conflict and often involves verbal attacks.
B) encourages employees to re-examine their basic assumptions about a problem and its possible solutions.
C) is apparent when the conflict is explained in terms of interpersonal incompatibilities.
D) is more likely to trigger defense mechanisms and a competitive orientation among team members.
E) increasingly relies on distorted perceptions and stereotypes.