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M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
Edition 2ISBN: 978-0077801960M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
Edition 2ISBN: 978-0077801960 Exercise 57
For everyday disputes between two employees, managers should use ______ as a third-party intervention.
A) inquisition
B) mediation
C) arbitration
D) compromise
E) negotiation
A) inquisition
B) mediation
C) arbitration
D) compromise
E) negotiation
Explanation
Verified
Verified
Mediation is a process in which a neutra...
M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
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