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M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
Edition 2ISBN: 978-0077801960M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
Edition 2ISBN: 978-0077801960 Exercise 134
Scenario: XYZ Company
As a manager for XYZ Company, you are assigned to resolve a conflict between two departments of your organization. Both parties have equal power. Both the parties are under time pressure to resolve the conflict. You also realize that the parties lack trust/openness for problem solving.
Which conflict resolution style would you use in this situation?
A) Forcing
B) Yielding
C) Avoiding
D) Compromising
E) Problem-solving
As a manager for XYZ Company, you are assigned to resolve a conflict between two departments of your organization. Both parties have equal power. Both the parties are under time pressure to resolve the conflict. You also realize that the parties lack trust/openness for problem solving.
Which conflict resolution style would you use in this situation?
A) Forcing
B) Yielding
C) Avoiding
D) Compromising
E) Problem-solving
Explanation
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M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
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