M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Exercise 17

Scenario: Fun, Incorporated
Fun, Incorporated, a major gaming software company, experienced conflict between the young Internet-savvy employees who designed the games and the older computer-illiterate executives who ran the company. The company hired team leaders who could work with the executives and who were also computer literate.
By hiring these team leaders as liaisons between the executives and employees, the company will:
A) increase conflict between developers and executives by reducing communication.
B) reduce conflict by clarifying rules and procedures.
C) increase conflict by increasing task interdependence.
D) reduce conflict by creating superordinate goals.
E) reduce conflict by reducing task interdependence.