M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Exercise 39

Many of the best-performing production plants are able to widen their span of control by:
A) teaching supervisors how to more efficiently monitor employees.
B) giving up on the idea that all employees must perform their fair share of work.
C) hiring supervisors who intimidate employees more often.
D) relying on self-directed work teams and other coordinating mechanisms.
E) introducing video cameras and other technologies to help supervisors to monitor more employees.