M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Exercise 22

Web Circuits is a Malaysian-based custom manufacturer for high-technology companies. Senior management wants to introduce lean management practices to reduce production costs and remain competitive. A consultant has recommended that the company start with a pilot project in one department and, when successful, diffuse these practices to other areas of the organization. Discuss the advantages of this recommendation and identify three ways (other than the pilot project's success) to make diffusion of the change effort more successful.