expand icon
book M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow cover

M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Edition 2ISBN: 978-0077801960
book M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow cover

M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Edition 2ISBN: 978-0077801960
Exercise 12
Some organizational scholars suggest that 'resistance to change' actually represents the:
A) symptoms of underlying restraining forces that need to be removed.
B) fact that employees are happy with the status quo and can perform well only in the status quo.
C) change agent's distorted perceptions of employee behavior based on their own doubts about the success of the change process.
D) indications that change is not required in the organization.
E) performance of the change agent has been very ineffective and a new change agent has to be introduced.
Explanation
Verified
like image
like image

Resistance to change is often a symptom ...

close menu
M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
cross icon