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book M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow cover

M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Edition 2ISBN: 978-0077801960
book M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow cover

M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Edition 2ISBN: 978-0077801960
Exercise 19
Which of the following types of resistance to change is often a deliberate strategy to 'prove' that the decision is wrong or that the change agent is incompetent?
A) Direct costs
B) Saving face
C) Fear of the unknown
D) Breaking routines
E) Incongruent organizational systems
Explanation
Verified
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Saving face is a type of resistance to c...

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M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow
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