M: Organizational Behavior 2nd Edition by Steven McShane, Mary Von Glinow

Exercise 40

The highest priority and first strategy required for any organizational change is to:
A) alter the responsibilities of senior executives in the organization.
B) introduce stress management counseling to the employees.
C) train employees who do not possess the skills required under the new conditions.
D) communicate the need for change and keep employees informed about what they can expect from the change effort.
E) negotiate a new set of relations among those who will clearly lose out from the change.