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Quality & Performance Excellence 6th Edition by James Evans
Edition 6ISBN: 978-0324827064Quality & Performance Excellence 6th Edition by James Evans
Edition 6ISBN: 978-0324827064 Exercise 21
Prepare a report (using sources such as business periodicals, personal interviews, and soon) profiling a company that competes on each of the major dimensions of differentiation discussed in the chapter. What aspects of its TQ approach support its strategic focus
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Quality & Performance Excellence 6th Edition by James Evans
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