
Quality & Performance Excellence 6th Edition by James Evans
Edition 6ISBN: 978-0324827064
Quality & Performance Excellence 6th Edition by James Evans
Edition 6ISBN: 978-0324827064 Exercise 21
Walker Auto Sales and Service, Revisited
The organization chart for Walker Auto Sales and Service is shown in Figure 7.9. Use this to address the discussion questions below.
Using the principles discussed in this chapter, suggest some organizational redesign proposals that might better help this company pursue a performance excellence strategy.
The organization chart for Walker Auto Sales and Service is shown in Figure 7.9. Use this to address the discussion questions below.

Using the principles discussed in this chapter, suggest some organizational redesign proposals that might better help this company pursue a performance excellence strategy.
Explanation
There are several changes that the deale...
Quality & Performance Excellence 6th Edition by James Evans
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