Selling: Building Partnerships 7th Edition by Barton Weitz,Stephen Castleberry ,John Tanner

Exercise 16

A salesperson made the following comment: "I hate it when my sales manager makes calls with me. I do so much better when I'm by myself. After the call, she is always telling me what I did wrong." Based on what you learned in this chapter on knowledge systems, what would be your response to this salesperson