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Business Communication 8th Edition by Amy Newman,Scot Ober
Edition 8ISBN: 978-1111533168Business Communication 8th Edition by Amy Newman,Scot Ober
Edition 8ISBN: 978-1111533168 Exercise 19
Identify communication barriers between a retail sales representative and a customer.
Watch the video clip from the fictitious retail store, Aggresshop. Identify the verbal and nonverbal barriers of communication in this scene. Think about the interaction from both perspectives: the sales associate's and the shopper's.
Watch the video clip from the fictitious retail store, Aggresshop. Identify the verbal and nonverbal barriers of communication in this scene. Think about the interaction from both perspectives: the sales associate's and the shopper's.
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Business Communication 8th Edition by Amy Newman,Scot Ober
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