Business Communication 8th Edition by Amy Newman,Scot Ober

Exercise 10

Write a questionnaire about a new store.
Assume that you have been asked to write a report on the feasibility of opening a packaging and shipping store, such as a UPS Store, in your town. Because students at your school would be a major source of potential customers for your store, you decide to survey the students to gather relevant data. Working in a group of four or five, develop a two-page questionnaire and a cover letter that you could mail to a sample of these students.
Ensure that the content and appearance of the questionnaire follow the guidelines given in this chapter. Pilot-test your questionnaire and cover letter on a small sample of students; then revise it as necessary and submit it to your instructor.