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Business and Administrative Communication 10th Edition by Kitty Locker,Donna Kienzler
Edition 10ISBN: 978-0077419530Business and Administrative Communication 10th Edition by Kitty Locker,Donna Kienzler
Edition 10ISBN: 978-0077419530 Exercise 11
Eliminating Negative Words and Words with Negative Connotations
Revise each of the following sentences to replace negative words with positive ones. Be sure to keep the meaning of the original sentence.
1. You will lose customer goodwill if you are slow in handling returns and issuing refunds.
2. Do not put any paper in this box that is not recyclable.
3. When you write a report, do not make claims that you cannot support with evidence.
4. Don't drop in without an appointment. Your counselor or case worker may be unavailable.
5. I am anxious to discuss my qualifications in an interview.
Revise each of the following sentences to replace negative words with positive ones. Be sure to keep the meaning of the original sentence.
1. You will lose customer goodwill if you are slow in handling returns and issuing refunds.
2. Do not put any paper in this box that is not recyclable.
3. When you write a report, do not make claims that you cannot support with evidence.
4. Don't drop in without an appointment. Your counselor or case worker may be unavailable.
5. I am anxious to discuss my qualifications in an interview.
Explanation
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Verified
To create a positive emphasis, one shoul...
Business and Administrative Communication 10th Edition by Kitty Locker,Donna Kienzler
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