Business and Administrative Communication 10th Edition by Kitty Locker,Donna Kienzler

Exercise 18

An executive at one of your largest client companies is known for his negative attitude. He is feared for his sharp tongue and scathing attacks, and he bullies everyone. Everyone you know, including yourself, is afraid of him. Unfortunately, he is also the one who decides whether or not you get your annual contract. Your contract is up for renewal, and you have some new services you think his company would like.
In small groups, discuss at least four ways to handle Mr. Bully. Write up your two best to share with the whole class. Also write up the reasons you think these two approaches will work. Share your two approaches with the whole class, as a short oral presentation or online.
As a class, select the two best approaches from those offered by the small groups. Discuss your criteria for selection and rejection.