Business and Administrative Communication 10th Edition by Kitty Locker,Donna Kienzler

Exercise 15

Your company sells customized computer systems to businesses large and small around the world. The Executive Committee needs to recommend someone to begin a three-year term as manager of Eastern European marketing.
As your instructor directs,
a. Write an e-mail to each of the candidates, specifying the questions you would like each to answer in a final interview.
b. Assume that it is not possible to interview the candidates. Use the information here to write an e-mail to the CEO recommending a candidate.
c. Write an e-mail to the CEO recommending the best way to prepare the person chosen for his or her assignment.
d. Write an e-mail to the CEO recommending a better way to choose candidates for international assignments.
e. Write an e-mail to your instructor explaining the assumptions you made about the company and the candidates that influenced your recommendation(s).
Information about the candidates:
All the candidates have applied for the position and say they are highly interested in it.
1. Deborah Gere, 39, white, single. Employed by the company for eight years in the Indianapolis and New York offices. Currently in the New York office as assistant marketing manager, Eastern United States; successful. University of Indiana MBA. Speaks Russian fluently; has translated for business negotiations that led to the setting up of the Moscow office. Good technical knowledge, acceptable managerial skills, excellent communication skills, good interpersonal skills. Excellent health; excellent emotional stability. Swims. One child, age 12. Lived in the then-Soviet Union for one year as an exchange student in college; business and personal travel in Europe.
2. Claude Chabot, 36, French, single. Employed by the company for 11 years in the Paris and London offices. Currently in the Paris office as assistant sales manager for the European Community; successful. No MBA, but degrees from MIT in the United States and l'Ecole Supérieure de Commerce de Paris. Speaks native French; speaks English and Italian fluently; speaks some German. Good technical knowledge, excellent managerial skills, acceptable communication skills, excellent interpersonal skills. Excellent health, good emotional stability. Plays tennis. No children. French citizen; lived in the United States for two years, in London for five years (one year in college, four years in the London office). Extensive business and personal travel in Europe.
3. Linda Moss, 35, African American, married. Employed by the company for 10 years in the Atlanta and Toronto offices. Currently assistant manager of Canadian marketing; very successful. Howard University MBA. Speaks some French. Good technical knowledge, excellent managerial skills, excellent communication skills, excellent interpersonal skills. Excellent health; excellent emotional stability. Does Jazzercize classes. Husband is an executive at a U.S. company in Detroit; he plans to stay in the States with their children, ages 11 and 9. The couple plans to commute every two to six weeks. Has lived in Toronto for five years; business travel in North America; personal travel in Europe and Latin America.
4. Steven Hsu, 42, of Asian American descent, married. Employed by the company for 18 years in the Los Angeles office. Currently marketing manager, Western United States; very successful. UCLA MBA. Speaks some Korean. Excellent technical knowledge, excellent managerial skills, good communication skills, excellent interpersonal skills. Good health, excellent emotional stability. Plays golf. Wife is an engineer who plans to do consulting work in Eastern Europe. Children ages 8, 5, and 2. Has not lived outside the United States; personal travel in Europe and Asia.
Your committee has received this e-mail from the CEO.

The committee has invited comments from everyone in the company. You've received these e-mails.