Business and Administrative Communication 10th Edition by Kitty Locker,Donna Kienzler

Exercise 19

Assume your team comprises a hospital's Labor-Management Committee. This e-mail arrives from the hospital administrator:

Your team will be performing these tasks:
a. Write a team response recommending a new policy and supporting your recommendations. Include two transmittal e-mails: one to the hospital administrator, and one to the hospital's medical and nursing staff. Take care to address the two audiences' different needs and expectations with good you-attitude and positive emphasis.
b. Create a one-page notice describing your new policy. This notice should be suitable for posting at the duty desk for each ward-in full view of both your employees and your customers (the patients). Create an effective visual design that emphasizes and organizes the text.
You personally need to
Send e-mail messages to team members describing your initial point of view on the issue and discussing the various options.
Help your team write the documents.
Write an e-mail to your instructor telling how satisfied you are with
• The decisions your team reached.
• The process you used to reach them.
• The documents your team produced.