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Business and Administrative Communication 10th Edition by Kitty Locker,Donna Kienzler
Edition 10ISBN: 978-0077419530Business and Administrative Communication 10th Edition by Kitty Locker,Donna Kienzler
Edition 10ISBN: 978-0077419530 Exercise 22
Recommending a Policy on Uncivil Behavior
Assume that your small team comprises your organization's Labor-Management Committee. This e-mail arrives from the CEO:
I read that PepsiCo created a policy to deal with unfriendly behavior on the job, and that sounds like a good idea. When someone's rude, inconsiderate, or shows bad manners, that can ruin your day and ruin your productivity. I know that we have harassment policies, but what about a rudeness policy Put one together, and send it to me.
As a team, write a response recommending an appropriate policy for dealing with uncivil behavior in the workplace.
Hint:
Be sure to define what your organization considers unacceptable behavior, describe the roles of employees and managers in reporting such behaviors, and outline clear guidelines for dealing with violations.
Source: Adapted from Diane Bandow and Debra Hunt, "Developing Policies about Uncivil Workplace Behavior," Business Communication Quarterly 71, no. 1 (2008), 103-6.
Assume that your small team comprises your organization's Labor-Management Committee. This e-mail arrives from the CEO:
I read that PepsiCo created a policy to deal with unfriendly behavior on the job, and that sounds like a good idea. When someone's rude, inconsiderate, or shows bad manners, that can ruin your day and ruin your productivity. I know that we have harassment policies, but what about a rudeness policy Put one together, and send it to me.
As a team, write a response recommending an appropriate policy for dealing with uncivil behavior in the workplace.
Hint:
Be sure to define what your organization considers unacceptable behavior, describe the roles of employees and managers in reporting such behaviors, and outline clear guidelines for dealing with violations.
Source: Adapted from Diane Bandow and Debra Hunt, "Developing Policies about Uncivil Workplace Behavior," Business Communication Quarterly 71, no. 1 (2008), 103-6.
Explanation
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Email writing is a part of business comm...
Business and Administrative Communication 10th Edition by Kitty Locker,Donna Kienzler
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