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book Human Resource Management Applications 7th Edition by Stella Nkomo, Myron Fottler, Bruce McAfee,Julie Riley cover

Human Resource Management Applications 7th Edition by Stella Nkomo, Myron Fottler, Bruce McAfee,Julie Riley

Edition 7ISBN: 978-0538468077
book Human Resource Management Applications 7th Edition by Stella Nkomo, Myron Fottler, Bruce McAfee,Julie Riley cover

Human Resource Management Applications 7th Edition by Stella Nkomo, Myron Fottler, Bruce McAfee,Julie Riley

Edition 7ISBN: 978-0538468077
Exercise 2
How does McCain view her role as human resource manager?
2. What is Harrison Brothers' business strategy?
3. What is the structure and staffing of the human resources department?
4. Analyze the data in Exhibit 1.4. What are its implications?
5. Given the organization's size and strategic goals, evaluate the development of the human resource function at Harrison Brothers. What problems do you see? How could its major human resource functions be improved?
Explanation
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1.M, the HR manager view her job as a challenging one with lots of responsibilities. Before she joined the organization the job was performed by other managers who were not aware of the HR procedures. She had implemented many HR procedures and systems to recruit train and evaluate people. The sales department has plenty of employee turnovers and she has to manage the demand by recruiting. She spends plenty of time in assessing the performance of the employees.
In her opinion her job is constrained by cost restrictions, because of the cost involved with the HR operations. She cannot perform and bring in certain modifications which she wanted to, also lack of time leaves little time to bring in any changes.
2.The business Strategy of H Brothers is to increase the sales and profitability of the retail stores by making proper use of the unutilized space, by better merchandizing the goods. They want to invest in more fashionable brands using which they can address the needs of the wealthy and the well to do customer segment. They want their sales people to do aggressive selling and satisfy the needs of the customers. They want to be different from other retails stores by grabbing the customer's attention and satisfaction.
3.The HR department is managed by few employees, they are:
• HR Manager,
• Two HR assistants,
• A trainer, and
• A payroll clerk.
The HR structure is simple and it does have only five people in department to manage all the HR work.
4.The implications of the data in the exhibit are the different opinions exhibited by the sample of HR managers and the sample of Store managers. The store managers feel that Training and development, managing change and Knowledge of the business are very important for the employees. The HR managers felt that they are not very important. Their failure to recognize the importance of these aspects can prove to be a dearly one for the organization. These are the implications involved with the data.
5.Since the size of the business has increased a great deal along with the number of the employees including the temporary sales staff the importance of HR in recruiting, staffing, training, evaluating and paying employees also increases.
The number of employees in the HR department is grossly inadequate to perform their functions effectively such as recruiting, staffing, training, evaluating and paying employees. There is a strong need to hire more employees to do the job.
There are following things need to be done to improve major human resources functions:
• They need assistant HR managers who can help C in developing procedures,
• More number of HR assistants to practice the HR procedures,
• More number of payroll people to make the payments more promptly, and
• More number of trainers to perform the job of training the sales staff.
Also, some of the jobs such as training in specialized areas such as sales and stores can be done with the help of Sales manager and Stores Managers.
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Human Resource Management Applications 7th Edition by Stella Nkomo, Myron Fottler, Bruce McAfee,Julie Riley
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