Managing Organizational Behavior 2nd Edition by Timothy Baldwin,Bill Bommer,Robert Rubin

Exercise 11

Evaluating Job Performance
Last summer, you were an intern at Techlo, a logistics company catering to the high-tech industry. The internships were extremely attractive with high pay and great perks. One reason the internships are so attractive is that of the three interns Techlo takes each summer, at least one is traditionally offered a job after graduation. In fact, you took a job offer and you've been working for Techlo for one year. Given your clear understanding of the intern role, your boss assigns you the responsibility of managing the new interns. Critical to this role will be to evaluate their performance over the four-month internship. Your boss will use your evaluation as the primary factor in determining which intern will be invited to join the firm full-time after graduation.
How should you determine the best-performing intern? How can you ensure the process for evaluating the interns' performance is fair? Are there typical mistakes managers often make in these situations? The interns are all very talented, so what might help you distinguish good from great?