Managing Organizational Behavior 2nd Edition by Timothy Baldwin,Bill Bommer,Robert Rubin

Exercise 11

Choosing the Best Person for a Role
You have just been promoted to the position of sales manager with a large salary increase, the potential for a nice bonus, and responsibility for four sales representatives who will now report to you. As part of your new job, your boss asks you to hire a fifth sales representative in response to the rapid growth of the company. "In fact," he adds, "I've got a stack of resumés in my office for you. All you have to do is interview a few candidates and pick the best one."
How would you go about filling the new sales position? Are there typical mistakes managers make in this type of situation that you should aim to avoid? What type of information would you hope to gather on these job applicants? How might you best determine who would be the highest performer?