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book Managing Organizational Behavior 2nd Edition by Timothy Baldwin,Bill Bommer,Robert Rubin cover

Managing Organizational Behavior 2nd Edition by Timothy Baldwin,Bill Bommer,Robert Rubin

Edition 2ISBN: 978-0073530406
book Managing Organizational Behavior 2nd Edition by Timothy Baldwin,Bill Bommer,Robert Rubin cover

Managing Organizational Behavior 2nd Edition by Timothy Baldwin,Bill Bommer,Robert Rubin

Edition 2ISBN: 978-0073530406
Exercise 10
Critique the following statement from Tony Hsieh: "If you really want to amaze your customers, a great way to start is to amaze your employees."
Explanation
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The CEO of a big e-retailer company ZPS ...

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Managing Organizational Behavior 2nd Edition by Timothy Baldwin,Bill Bommer,Robert Rubin
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