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book Managing Organizational Behavior 2nd Edition by Timothy Baldwin,Bill Bommer,Robert Rubin cover

Managing Organizational Behavior 2nd Edition by Timothy Baldwin,Bill Bommer,Robert Rubin

Edition 2ISBN: 978-0073530406
book Managing Organizational Behavior 2nd Edition by Timothy Baldwin,Bill Bommer,Robert Rubin cover

Managing Organizational Behavior 2nd Edition by Timothy Baldwin,Bill Bommer,Robert Rubin

Edition 2ISBN: 978-0073530406
Exercise 11
Do you see any potential downsides to this type of culture? Where would you start in trying to build a culture like Zappos in a more traditional work context? What other strategies do you believe might foster high commitment and customer service? Does a high-performance culture have to cost a lot of money?
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The CEO of a big e-retailer company ZPS ...

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Managing Organizational Behavior 2nd Edition by Timothy Baldwin,Bill Bommer,Robert Rubin
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