An Introduction to Management Science 13th Edition by David Anderson,Dennis Sweeney ,Thomas Williams ,Jeffrey Camm, Kipp Martin

Exercise 1

For the Burger Dome single-channel waiting line in Section 11.2, assume that the arrival rate is increased to 1 customer per minute and that service rate is increased to 1.25 customers per minute. Computer the following operating characteristics for the new system: P 0 , L q , L, W q , W, and P w. Dose this system provide better or poorer service compared to the original system? Discuss any differences and the reason for these differences.