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Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Edition 10ISBN: 978-1305662544Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Edition 10ISBN: 978-1305662544 Exercise 9
How does Deming's definition of quality-"A product or a service possesses quality if it helps somebody and enjoys a good and sustainable market"-compare with the definitions discussed in Chapter 1?
Explanation
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Definition of quality:
DM defined quali...
Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
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