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Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Edition 10ISBN: 978-1305662544Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
Edition 10ISBN: 978-1305662544 Exercise 42
Interview some managers of small businesses to determine how they respond to complaints and use complaint information in their organizations.
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Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay
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