Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay

Exercise 19

Note: Data sets for many problems in this chapter are available in the Excel workbook C06Data.xlsx on the Student Companion Site. Click on the appropriate worksheet tab as noted in the problem (e.g., Prob. 6-1) to access the data. In addition, the spreadsheet templates illustrated in the chapter are also available to aid in solving many of these problems.
Rainbow Punch was made by Frutayuda, Inc. and sold in 12-ounce cans to benefit victims of Hurricane Zero. The mean number of ounces placed in a can by an automatic fill pump is 11.7 with a standard deviation of 0.18 ounce. Assuming a normal distribution, determine the probability that the filling pump will cause an overflow in a can, that is, the probability that more than 12 ounces will be released by the pump and overflow the can.