Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay

Exercise 49

Note: Data sets for many problems in this chapter are available in the Excel workbook C06Data.xlsx on the Student Companion Site. Click on the appropriate worksheet tab as noted in the problem (e.g., Prob. 6-1) to access the data. In addition, the spreadsheet templates illustrated in the chapter are also available to aid in solving many of these problems.
A quality analyst at Paintfast Manufacturing Co. wants to determine if a new paint formulation, used to paint parts for a customer's assembly operation will dry fast enough to meet the customer's needs. The customer would prefer to obtain a high level of "dryability" at low temperatures, even if it requires a higher level of drying agent. He hypothesizes that a high level of drying agent will result in high dryability, high temperature-alone-will result in a moderately high level of dryability, and low temperature or a low level of drying agent will result in a low level of dryability. He hopes that the main and interaction effects with the temperature, which is expensive (because an oven would need to be used), will be minimal. The data found in the worksheet Prob. 6-24 in the Excel workbook C06Data were gathered in testing all combinations. What recommendation would you make?