Managing for Quality and Performance Excellence 10th Edition by James Evans ,William Lindsay

Exercise 59

Note: Data for many of the problems in this chapter can be found in the Excel workbook C08Data.xlsx on the Student Companion Site. Click on the appropriate worksheet tab as noted in the problem (e.g., Prob. 8-6, etc.) to access the data.
Reship Solutions, Inc. has a distribution center in Cincinnati where it receives and breaks down bulk orders from suppliers' factories and ships out products to retail customers. Prepare a pie or bar chart showing the different quality cost categories and percentages for the company's quality costs that were incurred over the past year. See the Excel workbook C08Data.xlsx for the data.